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Solutions to Common Issues


Solutions to Common Issues

Access to DemosCAD Software and Services

You have a problem installing and accessing DemosCAD on your PC, tablet or moble phone? Perhaps there are compatibility issues.

For the offline version, it was created for Windows, so if you are using MAC or Unix operating system, there lies your problem.

DemosCAD is supported comfortably on Windows 7 and later versions; Windows 8/8.1 and Windows 10. For Windows Vista, it will install but you will still experience some nagging limitations. DemosCAD cannot install on Windows XP, or any other earlier version too.

The Web-based version maybe accessed on any PC with a good internet connectivity. The main issue here is registration and token balance. You have to register for an account, where you get access to the free trial version for some length of time, after which you have to subscribe to one of the various tokens available for you to get full access to the application. No installation is needed here if you are using your PC.

If you are having issues accessing the mobile app, again the issue could be compatibility. The mobile version is supported on mobile phones running on android version 5.0 and above. It has limited compatibility KitKat Version 4.4.

If your mobile phone or tablet meets these requirements, you can download the app from Google Play, it only needs like 40mb of storage space, then you install. You will need internet connectivity to use the app and so you have to allow that. You will also need to purchase tokens from the provided list of packages.

Technical Support Options

In case you require technical assistance in terms of access, installation or usage of DemosCAD, our team of dedicated technical support staff is more than willing to assist you. You can reach the team through any of the following ways:

  1. Our Hotline Number for any queries regarding DemosCAD access, installation or usage is +254704 476 333
  2. Our email address in case of any queries is This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.
  3. To chat directly with our support staff, you can go to the DemosCAD website at https://www.demoscad.net

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